Latest articles, news & updates
How the caller validation mechanism STIR/SHAKEN will impact you as an operator?
You’ve probably experienced Robocall already, even if you are not living in the US. Those Telemarketing calls (they always come in batches…) where a recorded message or a robot representative tried to sell you something other and other again. Most of us have received this kind of call you probably didn’t ask for....
How long should you keep your clients' CDRs (Communication Detail Record) in Europe? The special case of France.
As an operator, we aggregate, process, and handle sensitive information. This information is that of the users of our services and their uses. This information is valuable for us from an operational point of view and is also very valuable for the state services that call upon the operators to deliver information on their users and their telecom uses within the framework of an investigation. However, the information we aggregate, as useful and sensitive as it may be, has a limited life span. It must be deleted after a certain period of time to comply with the right to privacy (notably the right to be forgotten) and the RGPD....
🇫🇷 Practical guide to French fixed and mobile Dids – Which number for which usage?
Bonjour! We are going to talk about French telephone numbers 🇫🇷, numeric or alphanumeric codes identifying the sender or the receiver of a voice or SMS communication in France. As in most countries and in particular, in all European countries, their use responds to a certain number of rules and codes. The purpose of this guide is to give the practical keys to their use, the regulatory limits, and future developments....
🇩🇪 Practical guide to German fixed and mobile Dids – Which number for which usage?
Let’s talk about German phone numbers 🇩🇪 . Germany is not an exception in the European landscape regarding the complexity of its regulation and the diversity of uses of its phone numbers. In this guide, we will give you all the practical rules of German number usage....
VoIP, SIP and webRTC, what make them different and why it is important?
Let’s imagine those situations: You have big news you have to share with your loved ones on the other side of the country, or your credit card is blocked in the middle of a shopping spree or you want to get customer support because your new computer turned into a toaster. What is the same thing you want to do in those cases? Talk to a person, even if they are not physically next to you, preferably now!...
SIP Trunk? VNO? Cloud PBX? Small Glossary To The Use Of Operators, Integrators, ICTs And Developers
Telecoms can be frustrating, the number of abbreviations and acronyms make understanding of concepts harder than it should be. Although most of the concepts are pretty easy to understand once explained. Indeed, with the right vocabulary, it is very simple to understand what a professional is saying. It is also much easier to market your telco product, select the right provider and grow your telecom business....
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